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Vacation safety
You can trust us!

Since May 29, we have been very happy to once again pamper our guests. A feeling of security is a prerequisite for carefree vacation enjoyment. With conviction and a passion for providing genuine hospitality, we ensure this with the following measures:

General

  • We will be happy to take your requests into consideration in advance by e-mail. 
  • We recommend the online check-in that you can conveniently do from home.
  • A non-cash payment is recommended.
  • To welcome you, our guests will receive a handout with recommendations on conduct and disinfectant spray to take with you.
  • We will greet you on-site but without physical contact. 
  • Many disinfectant stations in the public areas of ZillerSeasons ensure that hands remain germ-free. 
  • Green markings on the floor make it easy for you to keep the appropriate distance from one another.
  • The recommendations on conduct for everyone's health and safety are clearly visible and easily understandable.  
  • We ensure good and constant ventilation of the rooms.

Staff

  • All employees of ZillerSeasons were tested for Covid-19 before starting work and will be regularly tested.
  • There will be regular instruction for the employees by our safety representative and company physician.
  • To protect our guests and our team, our employees will continue to wear mouth and nose protection when in direct contact with guests.  
  • Our cleaning staff is regularly trained in terms of correct, efficient cleaning and disinfection.

Cleaning

  • Public spaces and bathrooms are continuously cleaned and disinfected, and a record of this is kept.
  • The rooms are cleaned using the "top-down" system: intelligent hygiene technology by our partner company Hollu. All cleaning and disinfectant wipes are soaked in a precisely dosed cleaning and disinfectant solution. The wipes are a variety of colors to indicate what surface they are used for.
  • The laundry is washed in-house with state-of-the-art hygiene technology. 

Meals

  • The tables in the restaurants allow guests to keep a safe distance.
  • Breakfast is served in the form of both small buffets and an à la carte menu with a large selection.
  • Disinfectant dispensers are available at the breakfast buffet.
  • During the day and in the evening, we serve drinks, freshly baked cakes, delicious pastries, and a variety of à la carte dishes in the guest dining areas and restaurants.
  • We are happy to serve individual room service to your room. 
  • Upon request, we will refill the mini bar in the room for each guest. 

SPA area

  • Distance is maintained between the loungers in the spa and garden areas. 
  • All saunas are open. We ask that you keep the recommended distance from one another. Instructions for this are clearly visible.
  • The Herbarium spa with a large selection of magnificent massages and cosmetic treatments is open. 
  • Employees in the cosmetic department work with a face mask and visor. 
  • Employees in the massage department work with a face mask.
  • The snack bar in the wellness area is stocked with pre-packaged snacks. 
  • All pools are open. We ask that you keep the recommended distance from one another. Instructions for this are clearly visible.

Recreational program

  • Guided hikes are offered 5 times a week in small groups. 
  • We recommend hikes, excursions, and walks in places away from the mainstream. 
  • Individual spa, wellness, and sports programs are bookable on-site.