Vacation safety
You can trust us!
A feeling of security is a prerequisite for carefree vacation enjoyment. With conviction and a passion for providing genuine hospitality, we ensure this with the following measures:
General
- We will be happy to take your requests into consideration in advance by e-mail.
- We recommend the online check-in that you can conveniently do from home.
- A non-cash payment is recommended.
- To welcome you, our guests will receive a handout with recommendations on conduct and disinfectant spray to take with you.
- We will greet you on-site but without physical contact.
- Many disinfectant stations in the public areas of ZillerSeasons ensure that hands remain germ-free.
- Green markings on the floor make it easy for you to keep the appropriate distance from one another.
- The recommendations on conduct for everyone's health and safety are clearly visible and easily understandable.
- We ensure good and constant ventilation of the rooms.
Staff
- All employees of ZillerSeasons were tested for Covid-19 before starting work and will be regularly tested.
- There will be regular instruction for the employees by our safety representative and company physician.
- To protect our guests and our team, our employees will continue to wear mouth and nose protection when in direct contact with guests.
- Our cleaning staff is regularly trained in terms of correct, efficient cleaning and disinfection.
Cleaning
- Public spaces and bathrooms are continuously cleaned and disinfected, and a record of this is kept.
- The rooms are cleaned using the "top-down" system: intelligent hygiene technology by our partner company Hollu. All cleaning and disinfectant wipes are soaked in a precisely dosed cleaning and disinfectant solution. The wipes are a variety of colors to indicate what surface they are used for.
- The laundry is washed in-house with state-of-the-art hygiene technology.
Meals
- The tables in the restaurants allow guests to keep a safe distance.
- Breakfast is served in the form of both small buffets and an à la carte menu with a large selection.
- Disinfectant dispensers are available at the breakfast buffet.
- During the day and in the evening, we serve drinks, freshly baked cakes, delicious pastries, and a variety of à la carte dishes in the guest dining areas and restaurants.
- We are happy to serve individual room service to your room.
- Upon request, we will refill the mini bar in the room for each guest.
SPA area
- Distance is maintained between the loungers in the spa and garden areas.
- All saunas are open. We ask that you keep the recommended distance from one another. Instructions for this are clearly visible.
- The Herbarium spa with a large selection of magnificent massages and cosmetic treatments is open.
- Employees in the cosmetic department work with a face mask and visor.
- Employees in the massage department work with a face mask.
- The snack bar in the wellness area is stocked with pre-packaged snacks.
- All pools are open. We ask that you keep the recommended distance from one another. Instructions for this are clearly visible.
Recreational program
- Guided hikes are offered 5 times a week in small groups.
- We recommend hikes, excursions, and walks in places away from the mainstream.
- Individual spa, wellness, and sports programs are bookable on-site.